1. How you pay
Every build is paid half at the start and half at launch, plus GST where it applies. The Care Plan and the Visibility Plan are billed quarterly, in advance.
2. Essentials, after launch
Every build includes Essentials free for one year from the launch date. Essentials covers hosting, domain and SSL renewals, backups, uptime monitoring, security updates, updates when medical council or data rules change, and two small changes a month.
From the second year, Essentials renews once a year, in advance, plus GST where it applies:
| Starter Site | ₹15,000 a year |
| Practice Site | ₹25,000 a year |
| Clinic Software | ₹45,000 a year |
| Connected Platform | ₹75,000 a year |
We remind you before the renewal falls due. You can move up to the Care Plan or the Visibility Plan at any time, in place of Essentials.
If Essentials is not renewed, your site stays live on basic hosting, without changes or rule updates. Your domain and files are still yours, and we transfer them to you free whenever you ask.
3. Asking for changes
Send every change through caspianstudio.in/fix, so nothing is lost in a chat and we track it till it is done. A small change is something like new timings, a new fee, a new photo or a corrected phone number. Small changes are usually live within two working days. Bigger work, such as a new page or a new feature, is quoted before we start.
4. What you own
The website, the domain and the content are yours. We register and look after the domain, hosting and accounts for you, so you never have to deal with DNS, SSL or renewals. We transfer everything to you within three working days of you asking, at no charge.
5. What we do not promise
We do not guarantee Google rankings or a number of patients, and we do not buy followers, likes or reviews. For doctors, we write inside the medical council's code, and a practising doctor reviews every clinical claim before it goes live.
Questions about these terms: send us an enquiry. Last updated 31 October 2026.